What is identity theft?

Identity theft happens when someone uses your name and personal details for fraudulent purposes. For example, a thief might open a credit card account or apply for a loan in your name.

How do I know if I'm a victim of identity theft?

Have creditors approached you for unpaid bills on purchases you never made? Or, perhaps to your surprise, you have been turned down for credit?

The clues vary, which is why it is important to watch your finances closely.

What is BT Identity Protection

BT Identity Protection is insurance that covers you for up to £50,000of expenses towards restoring your credit status should someone steal your identity (typically legal fees, lost wages, and such).

The insurance includes credit alerts and unlimited online access to your credit report. Also, your own personal case worker will guide you through the steps of resolving identity theft (if it does happen to you), such as providing you with an action plan and personalised letters to send to the relevant companies.

For more information, please visit the BT Identity Protection Centre

How can I buy BT Identity Protection?

To buy BT Identity Protection, please visit http://www.btidentityprotection.bt.com/buy

You can also call the BT Identity Protection sales line on 0845 121 5073.
The lines are open 9:00 am - 9:00 pm, Monday to Thursday, 9:00 am - 7:00 pm on Friday, and 9:00 am - 5:00 pm on Saturday.

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